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Yalelo Uganda

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Customer Service Assistant

Kampala, Uganda

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Yalelo Uganda

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Sales Executive

Kampala, Uganda

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Yalelo Uganda

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Fuzu

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Customer Service Assistant

Closing: May 17, 2024

This position has expired

Published: May 15, 2024 (6 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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Reporting to the Marketing Assistant, the Customer Service Assistant is responsible for ensuring a positive and professional customer experience as the primary point of contact for customer inquiries, concerns, and assistance.


Requirements

• At least a Diploma in Marketing, or other related fields with at least one year's proven work experience in a customer service

• A proficiency in at least 2 Ugandan dialects is a basic minimum

• Excellent communication skills with the ability and patience to manage challenging customers

• Organized and able to accurately record, document client calls, information, and Issues

• Sound communication and interpersonal skills

• Keen attention to detail


Job application procedure
Submit your Letter of Expression of Interest, detailed Resume and Certified academic documents with a daytime telephone number as one pdf document, quoting the position you have applied for in the subject line to the Hiring Team at [email protected]; Not later than 17th May 2024



Responsibilities
Reporting to the Marketing Assistant, the Customer Service Assistant is responsible for ensuring a positive and professional customer experience as the primary point of contact for customer inquiries, concerns, and assistance.


Requirements

• At least a Diploma in Marketing, or other related fields with at least one year's proven work experience in a customer service

• A proficiency in at least 2 Ugandan dialects is a basic minimum

• Excellent communication skills with the ability and patience to manage challenging customers

• Organized and able to accurately record, document client calls, information, and Issues

• Sound communication and interpersonal skills

• Keen attention to detail


Job application procedure
Submit your Letter of Expression of Interest, detailed Resume and Certified academic documents with a daytime telephone number as one pdf document, quoting the position you have applied for in the subject line to the Hiring Team at [email protected]; Not later than 17th May 2024




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